Frequently Asked Questions
Everything you need to know about your Vacier experience.
What materials are used in Vacier jewelry?
We use high-quality 316L stainless steel and premium gold plating to ensure our pieces are water-resistant, sweat-proof, and designed for daily wear without tarnishing.
How long does shipping take?
Orders are typically processed within 24 hours. Standard shipping usually takes 3-7 business days, while express options are available for faster delivery.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition and packaging to qualify for a full refund.
Does Vacier jewelry cause skin irritation?
No, our pieces are hypoallergenic and nickel-free, making them safe for sensitive skin and comfortable for long-term wear.
How do I track my order?
Once your order ships, you will receive an email confirmation with a tracking link to monitor your package's journey in real-time.
Do you offer a warranty on your products?
Yes, we provide a Lifetime Warranty on all jewelry pieces, covering any manufacturing defects or color fading issues.